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User Agreement

User Agreement

User Agreement

This agreement is between you and Mentorise Ltd, a private limited company registered in England and Wales (Company No: 17222288), with registered office at 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom ("ustads", "we", "us", or "our").


1. INTRODUCTION


This Ustads User Agreement ("Agreement") is entered into between the Customer and [ustads.com], domiciled at [KURTKÖY MAH. ANKARA CAD. YELKEN PLAZA BLOK NO: 289 İÇ KAPI NO: 21 PENDİK / İSTANBUL] (hereinafter "Ustads").


Customers acknowledge, declare, and undertake that while using the Products and Services offered within the Ustads platform (the "Platform"), they shall be bound by the provisions of this Agreement; that this Agreement shall be interpreted together with the agreements signed with the Customer or to be signed later; that for services offered or to be offered by Ustads within the scope of the Products and Services, they may be required to approve agreements specifically drafted for such services and have the information they provide to Ustads verified; and that they may be prevented from benefiting from the Products and Services within this Platform.


Ustads and the Customer shall hereinafter be referred to jointly as the "Parties" and individually as a "Party".


2. DEFINITIONS


Customer: The natural or legal person who purchases the Products and Services offered within the Platform under the Service Agreement for the sole purpose of using them for its own internal needs,


Platform: The website and web-based application under the domain name www.ustads.com through which Ustads offers the Products and Services to its Customers and/or enables and facilitates their provision by third parties,


Website: The website under the domain name ustads.com,


Products and Services: Refers to the services set forth in this Agreement.


3. SUBJECT OF THE AGREEMENT


Following the Customer's membership to Ustads via the Website and/or Mobile Application, the principles and conditions regarding the Customer's use of the Products and Services offered and to be offered by Ustads within the Platform constitute the subject of this Agreement. The purpose of this Agreement is to regulate the conditions regarding the payment by the Customer of the relevant fees in return for the Products and Services detailed in the Agreement being provided to the Customer by Ustads and/or being mediated by Ustads, as well as the rights and obligations of the Parties.


4. RIGHTS AND OBLIGATIONS


4.1. Details regarding the scope and pricing of the Products and Services, as well as any changes thereto, may be announced by Ustads via notification to the e-mail address registered in the Customer's system or through the Platform in a manner it deems appropriate. Ustads reserves the right to make unilateral changes.


4.2. Ustads is a platform aimed at helping individual investors make more informed investment decisions, democratizing the investment world, building an investor community, and providing investment education. In line with these objectives, the Products and Services to be offered to the Customer or mediated for the Customer are as follows:


4.2.1. Market Data and Expert Opinions: Providing users with market data, expert opinions, and forecasts.


4.2.2. Forecasts: Providing a platform where users and experts can make forecasts about stocks.


4.2.3. Social Interaction: Providing forums and chat rooms where users can interact with each other.


4.2.4. Educational Materials: Beginner investment trainings and guides.


4.2.4. Data Analysis Tools: Providing technical analysis tools so users can perform their own analyses.


4.3. With respect to services not used by the Customer, the Customer shall have no right or claim against Ustads. Ustads does not provide investment advice within the scope of the services it offers, and the information provided on the Platform is for informational purposes only. Investment decisions made by Customers based on the information provided within the scope of the Platform are entirely their own personal responsibility, and no liability whatsoever may be attributed to Ustads in this regard.


4.6. In the event that Ustads' operations are suspended temporarily or permanently due to reasons beyond its control or due to legal restrictions, general failures of telecommunications and energy infrastructure that prevent the provision of the Products and Services on a broad scale, natural disasters, connection problems and data transfer issues, the Products and Services not being provided at all or not being provided properly, or the computer, equipment, and hardware used by the Customer not functioning properly, or due to security problems arising from its users, the Customer accepts, declares, and undertakes that it shall make no claim against Ustads. Ustads shall in no way be liable for service interruptions not caused by Ustads and where Ustads is clearly not at fault, or for losses and damages caused by cyber security attacks organized by third parties or within the company.


4.7. The Parties accept and declare that Ustads shall bear no responsibility for faults, delays, and similar situations preventing communication that cannot be attributed to it, as well as delays arising from the Customer.


4.8. In cases where there are justified reasons requiring Ustads to act differently pursuant to national or international laws, notices, circulars, and principles issued by the competent authorities, Ustads is entitled, provided it has taken the necessary measures and precautions, to narrow the scope of the services offered or suspend them entirely. The Customer pre-accepts, declares, and undertakes that no recourse claim may be made against Ustads for any damage or loss the Customer may suffer for these reasons.


4.9. The Customer is obliged to notify Ustads and the relevant business partners of all information and documents it is required to provide, accurately, completely, up to date, and in full, so that Ustads and its business partners can fulfill their obligations. The Customer is obliged to enter all such information on the Platform completely, accurately, and up to date, and the responsibility for keeping such information current throughout the term of the Agreement belongs to the Customer. Otherwise, the Customer shall be directly liable for any failure to provide the service or any delay/disruption in service delivery arising directly or indirectly from such missing information and documents. Ustads shall not be held responsible for any adverse situations that may arise during the process, and Ustads reserves the right and authority to claim compensation for the damages it suffers for this reason.


4.10. The Customer is responsible for keeping all documents and information submitted to Ustads within the scope of the Products and Services continuously up to date, especially the KEP address and other e-mail addresses. The Customer is obliged to follow the informational e-mails, announcements, and notifications that will be sent by Ustads to the Customer's Registered Electronic Mail address or any e-mail address, or to the Customer's account on the Platform. If it is determined that the documents and information submitted by the Customer do not comply with the legislation, or if there is any inaccuracy, deficiency, or error in such information and documents, the Customer accepts, declares, and undertakes that Ustads has the right to suspend the service and/or terminate the Agreement without any obligation to pay compensation. If any change occurs in the account information, unless the Customer notifies Ustads of such changes in writing, Ustads shall proceed based on the information registered on the Platform.


4.12. With respect to the service provided by Ustads to the Customer, the Customer accepts, declares, and undertakes that it is obliged to refrain from any conduct or behavior that would damage the Platform's software, hardware, and technical infrastructure or affect the continuity of such structures.


4.13. Subject to the exceptions in the relevant legislation, for the Products and Services offered to the Customer through this Agreement and for the validity of the Customer's rights and obligations, the Customer must be over 18 years of age; and if the Customer is a natural person, approval of the Agreement shall be deemed acceptance that the Customer is over 18 years of age. If the Customer is under 18 years of age, then by approving this Agreement, it shall be presumed that the Customer has obtained the consent/permission of its parent and/or guardian.


4.14. Following the evaluation made after the approval of the Agreement, Ustads is entitled, for legal reasons or without stating any reason, to reject the Agreement approved by the Customer. In this context, the Customer's approval of the Agreement through the Platform is considered an "offer/proposal" under the relevant legislation. Ustads' active conduct or implied notifications indicating that the Agreement has been concluded shall be taken into account for the Agreement to enter into force and have effect.


4.15. When paying the fee due for the Products and Services subject to this Agreement, the Customer declares and acknowledges that the information entered belongs to the Customer and/or that the credit/debit card belongs to another person, that such card is a valid bank card, and that collection of the fee amounts from this bank/credit card is within the consent of the Customer/cardholder. The Customer may make payments to Ustads using the virtual card obtained within the scope of Virtual Wallet Services.


4.16. The Platform login information shall be retained by the Customer. All technical and organizational measures that must be taken to ensure confidentiality, integrity, and accessibility for the retention and storage of login information are the Customer's sole responsibility.


4.17. If the login information is learned by third parties, or it is learned that it has been used by third parties, or if such a situation is suspected, the Customer is obliged to notify Ustads immediately. Ustads reserves all rights, including but not limited to suspending the service.


4.18. In order to benefit from the Services specified in this Agreement and its annexes, the Customer accepts, declares, and undertakes that it is obliged to provide the necessary technical and hardware infrastructure requirements.


4.19. The Parties accept, declare, and undertake that by approving this Agreement they shall not acquire titles or statuses such as representative, agent, commercial representative, or partner of one another.


4.20. The Parties are responsible for fulfilling the obligations stipulated by all applicable legislation in force issued by the competent authorities regarding the Products and Services. The Customer accepts, declares, and undertakes that it has reviewed all documents, including but not limited to guides, notices, and circulars, published by the relevant institution in connection with the Products and Services, that it is aware of these rules, and that it will act in compliance with them. The Customer is responsible for all actions to be taken before the relevant institution so that the Products and Services can be carried out by Ustads. The Customer accepts, declares, and undertakes that it shall be solely responsible for any adverse situations experienced or that may be experienced before the relevant institution until the moment the provisions of the Agreement enter into force. Ustads cannot be held responsible for the actions the Customer must carry out before the relevant institution or the documents it must obtain. Therefore, no fault may be attributed to Ustads in the event of any disruption, delay, or impossibility in the actions and activities the Customer is obliged to perform.


5. SPECIAL PROVISIONS


For activation of the application, the membership information requested, the one-time activation code to be sent to the mobile phone number provided by the Customer, and the Application password determined by the Customer must be provided by the Customer. If the Customer successfully completes the activation process, the Application and the device will be paired. The Customer will be able to perform transactions in the Application by entering only the Application password.


If the Customer forgets the Application password, the Customer may set a new password through the "Forgot my password" option within the Application.


Ustads and/or the relevant business partner shall have the right to unilaterally change the access steps related to the Application at any time, provided that this is in compliance with the legislation, and in such case the Customer may be required to enter different/additional information in order to use the Application.


In the event that the mobile phone defined for the Application is lost or stolen, or the mobile phone is changed, the Customer is obliged to notify Ustads and/or the relevant business partner through the Application call center. The activation of the Application may be canceled by the Application Call Center. If the Customer fails to notify Ustads of such situations or fails to make the necessary updates, the Customer shall be solely responsible for all damages and shall not be entitled to make any claim against Ustads in this respect.


It is solely the Customer's responsibility to take technical measures regarding the security of the mobile device against unauthorized access, such as keeping all software on the mobile device used for the Application (including the operating system) up to date, protecting the mobile device against unauthorized access with the most up-to-date AntiVirus and AntiSpyWare programs, keeping all software on the mobile device (including the operating system) up to date, and ensuring the security of the mobile device to prevent others from accessing password information over the internet. In such a case, the Customer shall be solely responsible for all damages and shall not be entitled to make any claim against Ustads in this respect. The Customer is solely responsible for the use of the Application, the payments and other transactions made through the Application, and all information and content shared in the Application. Any claims and damages arising depending on the content and accuracy of the information shared by Ustads shall be directed to or recourse shall be made against the Customer.


The Customer agrees that access to the Application may be temporarily blocked for the implementation of improvements and other changes to be made in the Application. Likewise, in the same context, where neither the Application nor the latest version of the mobile device software updates is used by the Customer (in cases where updates are not performed), the Customer agrees that it shall not be entitled to make any claim against Ustads due to the inability to obtain the necessary efficiency from the Application, interruptions, technical problems, and similar situations.


6. FINANCIAL PROVISIONS


6.1. Ustads may collect fees from the Customer in amounts different from the monthly fixed fee or the fee determined for the service received under this agreement for Accounting Products and Services. Details of the fees to be collected from the Customer for the Products and Services offered to the Customer from [•], other than the monthly fixed fee or the fee determined for the service received, can be accessed. The relevant amounts will be collected automatically from the Customer's credit card. If the Customer wishes to benefit from a Service determined and announced by Ustads, the total fee for such service, and if the Customer wishes to receive monthly service, the fee for the relevant month shall be collected from the Customer in advance and before the relevant period's Products and Services begin to be provided.


6.2. The Customer who wishes the Products and Services to continue to be provided to it must make the payments for the previous periods and the relevant period in full and without omission. In this case, Ustads has the right to temporarily/permanently suspend the provision of the Products and Services or request its business partners to suspend it. If collection does not occur automatically from the card defined by the Customer for collection, the day on which collection could not be made shall be deemed a day of incomplete payment; no additional grace period is required. If any legal action is taken regarding amounts not paid by the Customer, interest, attorney's fees spent/to be spent for such legal remedies, and other expenses shall be claimed from the Customer in addition to its own legal commission fee.


6.3. In each year in which the Agreement is renewed and/or at such other times as it deems appropriate, Ustads shall have the right to change these fees by notifying the Customer, except for the pricing of the Services, using the methods stipulated in this Agreement. The Customer's approval shall not be required for the application of fee changes. If the Customer uses a package regarding the Products and Services, it shall continue to benefit from the Products and Services with the changed fees, following completion of that package; if it benefits from the Products and Services by paying a monthly fee, it shall continue to benefit from the Products and Services with the changed fees as of the first fee collection after the current month in which the fee change was made (including such collection).


6.4. Payments to be collected from the Customer by electronic money payment institutions that Ustads works with and that are authorized/licensed under the relevant legislation shall be processed. Ustads does not store information such as Customers' card and password details in its own infrastructure. The responsibilities of Ustads' business partner providing the relevant service are reserved, and for this reason Ustads cannot be held liable in any way.


7. TERM AND TERMINATION


7.1. The effective date of this Agreement is the approval date of this Agreement, and it shall remain in force indefinitely unless terminated by the Parties. The provisions of this Agreement regarding the Products and Services shall take effect in the country where the Customer receives the Service from the moment it expresses its intention to benefit from the relevant Products and Services.


7.2. If Customers who are benefiting from the Products and Services on a monthly basis terminate this Agreement without any justified reason, the fee for the month in which the Agreement is terminated shall also be paid by the Customer. If Customers who are benefiting from the Products and Services by purchasing a bundled package terminate this Agreement without any justified reason, any amount paid up to that point, including the remaining period of the relevant package, shall not be refunded to the Customer.


7.3. If Ustads breaches one of its material obligations under this Agreement, the Customer shall notify Ustads and give it 30 days to cease such breach. If the breach continues at the end of this period, the Customer shall have the right to terminate this Agreement for just cause. The rights of the Parties arising from the relevant legislation are reserved.


7.4. In the event that any situation or breach occurs under a contract signed separately after this Agreement, such breach shall not be interpreted as a breach of the Agreement and shall not give rise to a breach of this Agreement. In this case, the Customer shall contact Ustads through the communication channels in accordance with the provisions of this Agreement, and Ustads shall make its best efforts to resolve the matter in question. However, in all circumstances, the other agreements and their provisions shall remain separate and independent from this Agreement.


7.5. If this Agreement terminates for any reason, the Customer shall also terminate the other agreements, as they were concluded with a third-party business partner other than Ustads. Accordingly, the Customer shall execute the necessary information and documents to terminate the other agreements in line with Ustads' guidance and notifications, sign the relevant forms, and/or send/serve them to the relevant third-party business partner.


7.6. If it is determined that the Customer's purpose in using the Platform is contrary to law and morals, even if there is no breach of the agreements concluded within the Platform, Ustads and its business partners shall have the right to permanently terminate the Customer's Agreement process and to terminate all agreements regarding the Services provided to the Customer within the scope of the Platform and permanently terminate the Customer's Agreement process. In this case, Ustads reserves its rights to claim compensation arising from contracts and law. The Customer shall be liable for all direct and indirect damages arising/will arise from this breach, and Ustads' right of recourse is reserved.


7.8. In the event that the Customer breaches this Agreement or the rules and agreements regarding different services offered through the Platform, Ustads may terminate this Agreement unilaterally and without compensation, without any notice, especially in the following cases:

1. INTRODUCTION


This Ustads User Agreement ("Agreement") is entered into between the Customer and [ustads.com], domiciled at [KURTKÖY MAH. ANKARA CAD. YELKEN PLAZA BLOK NO: 289 İÇ KAPI NO: 21 PENDİK / İSTANBUL] (hereinafter "Ustads").


Customers acknowledge, declare, and undertake that while using the Products and Services offered within the Ustads platform (the "Platform"), they shall be bound by the provisions of this Agreement; that this Agreement shall be interpreted together with the agreements signed with the Customer or to be signed later; that for services offered or to be offered by Ustads within the scope of the Products and Services, they may be required to approve agreements specifically drafted for such services and have the information they provide to Ustads verified; and that they may be prevented from benefiting from the Products and Services within this Platform.


Ustads and the Customer shall hereinafter be referred to jointly as the "Parties" and individually as a "Party".


2. DEFINITIONS


Customer: The natural or legal person who purchases the Products and Services offered within the Platform under the Service Agreement for the sole purpose of using them for its own internal needs,


Platform: The website and web-based application under the domain name www.ustads.com through which Ustads offers the Products and Services to its Customers and/or enables and facilitates their provision by third parties,


Website: The website under the domain name ustads.com,


Products and Services: Refers to the services set forth in this Agreement.


3. SUBJECT OF THE AGREEMENT


Following the Customer's membership to Ustads via the Website and/or Mobile Application, the principles and conditions regarding the Customer's use of the Products and Services offered and to be offered by Ustads within the Platform constitute the subject of this Agreement. The purpose of this Agreement is to regulate the conditions regarding the payment by the Customer of the relevant fees in return for the Products and Services detailed in the Agreement being provided to the Customer by Ustads and/or being mediated by Ustads, as well as the rights and obligations of the Parties.


4. RIGHTS AND OBLIGATIONS


4.1. Details regarding the scope and pricing of the Products and Services, as well as any changes thereto, may be announced by Ustads via notification to the e-mail address registered in the Customer's system or through the Platform in a manner it deems appropriate. Ustads reserves the right to make unilateral changes.


4.2. Ustads is a platform aimed at helping individual investors make more informed investment decisions, democratizing the investment world, building an investor community, and providing investment education. In line with these objectives, the Products and Services to be offered to the Customer or mediated for the Customer are as follows:


4.2.1. Market Data and Expert Opinions: Providing users with market data, expert opinions, and forecasts.


4.2.2. Forecasts: Providing a platform where users and experts can make forecasts about stocks.


4.2.3. Social Interaction: Providing forums and chat rooms where users can interact with each other.


4.2.4. Educational Materials: Beginner investment trainings and guides.


4.2.4. Data Analysis Tools: Providing technical analysis tools so users can perform their own analyses.


4.3. With respect to services not used by the Customer, the Customer shall have no right or claim against Ustads. Ustads does not provide investment advice within the scope of the services it offers, and the information provided on the Platform is for informational purposes only. Investment decisions made by Customers based on the information provided within the scope of the Platform are entirely their own personal responsibility, and no liability whatsoever may be attributed to Ustads in this regard.


4.6. In the event that Ustads' operations are suspended temporarily or permanently due to reasons beyond its control or due to legal restrictions, general failures of telecommunications and energy infrastructure that prevent the provision of the Products and Services on a broad scale, natural disasters, connection problems and data transfer issues, the Products and Services not being provided at all or not being provided properly, or the computer, equipment, and hardware used by the Customer not functioning properly, or due to security problems arising from its users, the Customer accepts, declares, and undertakes that it shall make no claim against Ustads. Ustads shall in no way be liable for service interruptions not caused by Ustads and where Ustads is clearly not at fault, or for losses and damages caused by cyber security attacks organized by third parties or within the company.


4.7. The Parties accept and declare that Ustads shall bear no responsibility for faults, delays, and similar situations preventing communication that cannot be attributed to it, as well as delays arising from the Customer.


4.8. In cases where there are justified reasons requiring Ustads to act differently pursuant to national or international laws, notices, circulars, and principles issued by the competent authorities, Ustads is entitled, provided it has taken the necessary measures and precautions, to narrow the scope of the services offered or suspend them entirely. The Customer pre-accepts, declares, and undertakes that no recourse claim may be made against Ustads for any damage or loss the Customer may suffer for these reasons.


4.9. The Customer is obliged to notify Ustads and the relevant business partners of all information and documents it is required to provide, accurately, completely, up to date, and in full, so that Ustads and its business partners can fulfill their obligations. The Customer is obliged to enter all such information on the Platform completely, accurately, and up to date, and the responsibility for keeping such information current throughout the term of the Agreement belongs to the Customer. Otherwise, the Customer shall be directly liable for any failure to provide the service or any delay/disruption in service delivery arising directly or indirectly from such missing information and documents. Ustads shall not be held responsible for any adverse situations that may arise during the process, and Ustads reserves the right and authority to claim compensation for the damages it suffers for this reason.


4.10. The Customer is responsible for keeping all documents and information submitted to Ustads within the scope of the Products and Services continuously up to date, especially the KEP address and other e-mail addresses. The Customer is obliged to follow the informational e-mails, announcements, and notifications that will be sent by Ustads to the Customer's Registered Electronic Mail address or any e-mail address, or to the Customer's account on the Platform. If it is determined that the documents and information submitted by the Customer do not comply with the legislation, or if there is any inaccuracy, deficiency, or error in such information and documents, the Customer accepts, declares, and undertakes that Ustads has the right to suspend the service and/or terminate the Agreement without any obligation to pay compensation. If any change occurs in the account information, unless the Customer notifies Ustads of such changes in writing, Ustads shall proceed based on the information registered on the Platform.


4.12. With respect to the service provided by Ustads to the Customer, the Customer accepts, declares, and undertakes that it is obliged to refrain from any conduct or behavior that would damage the Platform's software, hardware, and technical infrastructure or affect the continuity of such structures.


4.13. Subject to the exceptions in the relevant legislation, for the Products and Services offered to the Customer through this Agreement and for the validity of the Customer's rights and obligations, the Customer must be over 18 years of age; and if the Customer is a natural person, approval of the Agreement shall be deemed acceptance that the Customer is over 18 years of age. If the Customer is under 18 years of age, then by approving this Agreement, it shall be presumed that the Customer has obtained the consent/permission of its parent and/or guardian.


4.14. Following the evaluation made after the approval of the Agreement, Ustads is entitled, for legal reasons or without stating any reason, to reject the Agreement approved by the Customer. In this context, the Customer's approval of the Agreement through the Platform is considered an "offer/proposal" under the relevant legislation. Ustads' active conduct or implied notifications indicating that the Agreement has been concluded shall be taken into account for the Agreement to enter into force and have effect.


4.15. When paying the fee due for the Products and Services subject to this Agreement, the Customer declares and acknowledges that the information entered belongs to the Customer and/or that the credit/debit card belongs to another person, that such card is a valid bank card, and that collection of the fee amounts from this bank/credit card is within the consent of the Customer/cardholder. The Customer may make payments to Ustads using the virtual card obtained within the scope of Virtual Wallet Services.


4.16. The Platform login information shall be retained by the Customer. All technical and organizational measures that must be taken to ensure confidentiality, integrity, and accessibility for the retention and storage of login information are the Customer's sole responsibility.


4.17. If the login information is learned by third parties, or it is learned that it has been used by third parties, or if such a situation is suspected, the Customer is obliged to notify Ustads immediately. Ustads reserves all rights, including but not limited to suspending the service.


4.18. In order to benefit from the Services specified in this Agreement and its annexes, the Customer accepts, declares, and undertakes that it is obliged to provide the necessary technical and hardware infrastructure requirements.


4.19. The Parties accept, declare, and undertake that by approving this Agreement they shall not acquire titles or statuses such as representative, agent, commercial representative, or partner of one another.


4.20. The Parties are responsible for fulfilling the obligations stipulated by all applicable legislation in force issued by the competent authorities regarding the Products and Services. The Customer accepts, declares, and undertakes that it has reviewed all documents, including but not limited to guides, notices, and circulars, published by the relevant institution in connection with the Products and Services, that it is aware of these rules, and that it will act in compliance with them. The Customer is responsible for all actions to be taken before the relevant institution so that the Products and Services can be carried out by Ustads. The Customer accepts, declares, and undertakes that it shall be solely responsible for any adverse situations experienced or that may be experienced before the relevant institution until the moment the provisions of the Agreement enter into force. Ustads cannot be held responsible for the actions the Customer must carry out before the relevant institution or the documents it must obtain. Therefore, no fault may be attributed to Ustads in the event of any disruption, delay, or impossibility in the actions and activities the Customer is obliged to perform.


5. SPECIAL PROVISIONS


For activation of the application, the membership information requested, the one-time activation code to be sent to the mobile phone number provided by the Customer, and the Application password determined by the Customer must be provided by the Customer. If the Customer successfully completes the activation process, the Application and the device will be paired. The Customer will be able to perform transactions in the Application by entering only the Application password.


If the Customer forgets the Application password, the Customer may set a new password through the "Forgot my password" option within the Application.


Ustads and/or the relevant business partner shall have the right to unilaterally change the access steps related to the Application at any time, provided that this is in compliance with the legislation, and in such case the Customer may be required to enter different/additional information in order to use the Application.


In the event that the mobile phone defined for the Application is lost or stolen, or the mobile phone is changed, the Customer is obliged to notify Ustads and/or the relevant business partner through the Application call center. The activation of the Application may be canceled by the Application Call Center. If the Customer fails to notify Ustads of such situations or fails to make the necessary updates, the Customer shall be solely responsible for all damages and shall not be entitled to make any claim against Ustads in this respect.


It is solely the Customer's responsibility to take technical measures regarding the security of the mobile device against unauthorized access, such as keeping all software on the mobile device used for the Application (including the operating system) up to date, protecting the mobile device against unauthorized access with the most up-to-date AntiVirus and AntiSpyWare programs, keeping all software on the mobile device (including the operating system) up to date, and ensuring the security of the mobile device to prevent others from accessing password information over the internet. In such a case, the Customer shall be solely responsible for all damages and shall not be entitled to make any claim against Ustads in this respect. The Customer is solely responsible for the use of the Application, the payments and other transactions made through the Application, and all information and content shared in the Application. Any claims and damages arising depending on the content and accuracy of the information shared by Ustads shall be directed to or recourse shall be made against the Customer.


The Customer agrees that access to the Application may be temporarily blocked for the implementation of improvements and other changes to be made in the Application. Likewise, in the same context, where neither the Application nor the latest version of the mobile device software updates is used by the Customer (in cases where updates are not performed), the Customer agrees that it shall not be entitled to make any claim against Ustads due to the inability to obtain the necessary efficiency from the Application, interruptions, technical problems, and similar situations.


6. FINANCIAL PROVISIONS


6.1. Ustads may collect fees from the Customer in amounts different from the monthly fixed fee or the fee determined for the service received under this agreement for Accounting Products and Services. Details of the fees to be collected from the Customer for the Products and Services offered to the Customer from [•], other than the monthly fixed fee or the fee determined for the service received, can be accessed. The relevant amounts will be collected automatically from the Customer's credit card. If the Customer wishes to benefit from a Service determined and announced by Ustads, the total fee for such service, and if the Customer wishes to receive monthly service, the fee for the relevant month shall be collected from the Customer in advance and before the relevant period's Products and Services begin to be provided.


6.2. The Customer who wishes the Products and Services to continue to be provided to it must make the payments for the previous periods and the relevant period in full and without omission. In this case, Ustads has the right to temporarily/permanently suspend the provision of the Products and Services or request its business partners to suspend it. If collection does not occur automatically from the card defined by the Customer for collection, the day on which collection could not be made shall be deemed a day of incomplete payment; no additional grace period is required. If any legal action is taken regarding amounts not paid by the Customer, interest, attorney's fees spent/to be spent for such legal remedies, and other expenses shall be claimed from the Customer in addition to its own legal commission fee.


6.3. In each year in which the Agreement is renewed and/or at such other times as it deems appropriate, Ustads shall have the right to change these fees by notifying the Customer, except for the pricing of the Services, using the methods stipulated in this Agreement. The Customer's approval shall not be required for the application of fee changes. If the Customer uses a package regarding the Products and Services, it shall continue to benefit from the Products and Services with the changed fees, following completion of that package; if it benefits from the Products and Services by paying a monthly fee, it shall continue to benefit from the Products and Services with the changed fees as of the first fee collection after the current month in which the fee change was made (including such collection).


6.4. Payments to be collected from the Customer by electronic money payment institutions that Ustads works with and that are authorized/licensed under the relevant legislation shall be processed. Ustads does not store information such as Customers' card and password details in its own infrastructure. The responsibilities of Ustads' business partner providing the relevant service are reserved, and for this reason Ustads cannot be held liable in any way.


7. TERM AND TERMINATION


7.1. The effective date of this Agreement is the approval date of this Agreement, and it shall remain in force indefinitely unless terminated by the Parties. The provisions of this Agreement regarding the Products and Services shall take effect in the country where the Customer receives the Service from the moment it expresses its intention to benefit from the relevant Products and Services.


7.2. If Customers who are benefiting from the Products and Services on a monthly basis terminate this Agreement without any justified reason, the fee for the month in which the Agreement is terminated shall also be paid by the Customer. If Customers who are benefiting from the Products and Services by purchasing a bundled package terminate this Agreement without any justified reason, any amount paid up to that point, including the remaining period of the relevant package, shall not be refunded to the Customer.


7.3. If Ustads breaches one of its material obligations under this Agreement, the Customer shall notify Ustads and give it 30 days to cease such breach. If the breach continues at the end of this period, the Customer shall have the right to terminate this Agreement for just cause. The rights of the Parties arising from the relevant legislation are reserved.


7.4. In the event that any situation or breach occurs under a contract signed separately after this Agreement, such breach shall not be interpreted as a breach of the Agreement and shall not give rise to a breach of this Agreement. In this case, the Customer shall contact Ustads through the communication channels in accordance with the provisions of this Agreement, and Ustads shall make its best efforts to resolve the matter in question. However, in all circumstances, the other agreements and their provisions shall remain separate and independent from this Agreement.


7.5. If this Agreement terminates for any reason, the Customer shall also terminate the other agreements, as they were concluded with a third-party business partner other than Ustads. Accordingly, the Customer shall execute the necessary information and documents to terminate the other agreements in line with Ustads' guidance and notifications, sign the relevant forms, and/or send/serve them to the relevant third-party business partner.


7.6. If it is determined that the Customer's purpose in using the Platform is contrary to law and morals, even if there is no breach of the agreements concluded within the Platform, Ustads and its business partners shall have the right to permanently terminate the Customer's Agreement process and to terminate all agreements regarding the Services provided to the Customer within the scope of the Platform and permanently terminate the Customer's Agreement process. In this case, Ustads reserves its rights to claim compensation arising from contracts and law. The Customer shall be liable for all direct and indirect damages arising/will arise from this breach, and Ustads' right of recourse is reserved.


7.8. In the event that the Customer breaches this Agreement or the rules and agreements regarding different services offered through the Platform, Ustads may terminate this Agreement unilaterally and without compensation, without any notice, especially in the following cases:

The Customer engaging in behavior by any method that manipulates the operation of the Platform,

The Customer violating this Agreement and/or other service agreements,

The Customer engaging in acts that violate the rights of third parties,

The Customer’s information, content, images, and writings shared on the Platform or with Ustads containing unlawful elements, or even if they do not contain unlawful or immoral elements, the sharing of information, content, images, and writings on the Platform for unlawful and immoral purposes.

8. INTELLECTUAL PROPERTY RIGHTS


8.1. By connecting to the Platform operated by Ustads, the Customer shall have the right to use this system for a limited period, solely within the scope of the Products and Services covered by the agreement signed within the scope of the service to be received (“Additional Service Agreement”) and for which the Customer has paid the fees to Ustads. In the event that this Agreement and/or the relevant Additional Service Agreement terminates for any reason, the license to use shall automatically terminate as well. This Agreement and/or the Additional Service Agreement shall not prevent Ustads from granting the same license to other persons; it shall not be construed as imposing any restriction on Ustads’ Intellectual Property Rights.


8.2. The Platform may be used by the Customer solely for the purposes set forth in this Agreement. No content, information, or visual on the Platform may be used, copied, or transmitted by the Customer for any other purpose in any manner, and no activity aimed at accessing the source code or directory of the Platform, including reverse engineering, may be carried out.


8.3. The Customer may not use Ustads’ and/or its affiliates’ trade name, trademark, service mark, logo, domain name, etc. for any other purpose in any manner.


9. OTHER PROVISIONS


9.1. A person who wishes to become a Customer must fill in the required information in the relevant section of the Platform in order to benefit from the services offered on the Platform. In order to become a Customer on the Platform, the email address and other information provided by the Customer must be up to date. The up-to-date email address provided by the Customer shall be taken as the basis for and used in all correspondence. After the Customer provides the required information, the registration process shall be completed by Ustads, and upon completion, the person shall become a Customer.


9.2. As a result of its evaluation, Ustads reserves the right to reject the person’s application to become a Customer without stating any reason. No obligation can in any way be imposed on Ustads to investigate the accuracy of the information provided by the Customer. Ustads shall bear no responsibility whatsoever for any false statements made by the Customer. If the information provided by the Customer upon becoming a Customer on the Platform changes, the Customer is obliged to notify Ustads of this situation without delay, and Ustads shall incur no liability for this reason.


9.3. Any and all rights and claims specified for the Services offered by Ustads on the Platform and in this Agreement may not be exercised by persons under the age of 18. In the case of Customers who are natural persons, by approving the Agreement, the Customer accepts and undertakes that they are over 18 years of age. If the Customer is under 18 years of age, it shall be deemed, upon approval of this Agreement, that the Customer has obtained the consent/permission of their parent and/or guardian. No obligation can be imposed on Ustads to investigate whether the natural person entering into this Agreement is under the age of 18. If the Customer is a legal entity, by approving this Agreement, the Customer accepts and undertakes that it has been duly established and is duly existing in its jurisdiction, has full power and authority to enter into this Agreement, and that the representative entering into this Agreement is duly authorized to execute the Agreement. No obligation can in any way be imposed on Ustads to investigate whether the natural person entering into this Agreement has representative authority. Ustads has no duty to investigate.


9.4. Where, pursuant to the mandatory provisions of applicable legislation and the Privacy Policy published on the relevant Platform, there is an obligation to disclose information to official authorities, Ustads is authorized to disclose Customers’ confidential/private/commercial information to official authorities if such information is duly requested by the official authorities. The Customer accepts and undertakes that it cannot claim compensation from Ustads under any name whatsoever due to the disclosure of such information to official authorities.


9.5. The security, storage, keeping away from third parties, and use of the access tools to the system used by the Customer in order to benefit from the services provided through the Platform (username, password, etc.) are entirely the Customer’s responsibility. Any transaction carried out with the Customer’s username and password shall be deemed to have been carried out by the Customer itself, even if the Customer did not perform such transaction. Ustads shall have no direct or indirect liability for any damages suffered or that may be suffered by Customers and/or third parties due to any negligence or fault of the Customer regarding the security, storage, keeping away from third parties, and use of the access tools to the system and the Platform. Ustads reserves its right of recourse.


9.6. The Customer accepts, declares, and undertakes that the information and content provided by the Customer within the Platform are accurate and lawful. Ustads has no obligation to investigate the accuracy of the information and content transmitted by the Customer or uploaded, modified, or provided by the Customer through the Platform, or to undertake or guarantee that such information and content are secure, lawful, and accurate. The Customer alone shall be responsible, even without fault, for all material and moral, direct or indirect damages arising or that may arise from the fact that such information and content are false, unlawful, or erroneous. Ustads reserves its right of recourse.


9.7. Without prejudice to the special liability provisions contained in agreements to be concluded with Ustads or Business Partners, the Customer accepts, declares, and undertakes that, under this Agreement or for the services on the Platform, the work and transactions performed through the Platform are lawful and that the Customer shall be solely responsible for any damage arising as a result of any unlawful work/transaction performed.


9.8. The Customer accepts, declares, and undertakes that it shall not reproduce, copy, disseminate, distribute, transfer, or process the images, texts, visual and auditory images, files, writings, statistics, notifications, content, databases, catalogs, and lists contained within the Platform in any manner that would infringe Ustads’ and Business Partners’ in rem or personal rights, personality rights, intellectual property rights, or property rights, or any right relating to goods or services that may be subject to intellectual property rights. The Customer accepts, declares, and undertakes that it shall not compete directly and/or indirectly with Ustads by these actions or by other means, and that it shall not cause any damage to Ustads through such means.


9.9. Ustads reserves the right to make changes to the Services and content offered on the Platform. No compensation may be claimed from Ustads under any name whatsoever for any direct and/or indirect damages suffered/will be suffered by the Customer due to such changes or cancellations.


10. FORCE MAJEURE


Unless otherwise stated in this Agreement, neither Ustads nor the CUSTOMER shall be deemed in default in performing their obligations under the Agreement to the extent that performance is prevented or hindered by force majeure. Force majeure means events of an unforeseeable and irresistible nature, without fault, negligence, or omission of the party relying on it. In the event of force majeure, the party relying on it shall (i) immediately inform the other party, (ii) make every effort necessary to eliminate the reason for the non-performance of the obligation, (iii) as soon as this reason ceases to exist, perform all of its obligations, while the other party shall be relieved of its contractual obligations until such reason ceases to exist. Provided, however, that if the force majeure period lasts longer than thirty (30) days, either party shall have the right to terminate the Agreement without any claim for loss or damage. The COMPANY’s right to claim the fee for the services it has provided up to the termination date of the Agreement and/or the Additional Service Agreement remains reserved. The parties have agreed that changes to be made in the content or infrastructure of the Service due to legislation and administrative regulations shall be deemed force majeure.


11. FINAL PROVISIONS


11.1. Evidentiary Agreement: The parties have accepted, declared, and undertaken that in disputes arising from this Agreement and its annexes, the official books and records of both parties, as well as microfilm and Special Integration Information Processing System records, shall constitute valid, binding, conclusive, and exclusive evidence within the meaning of Article 193 of the Code of Civil Procedure.


11.2. Notices: All notices regarding this Agreement and its annexes shall be made to the addresses stated in the introduction section. It cannot be claimed that notices made to these addresses were received by unauthorized persons, and even if not received, they shall produce the legal consequences of a valid notice. The parties shall notify each other in writing of any change of address.


11.3. Prohibition on Assignment: The parties may not assign or transfer, in whole or in part, their obligations and receivables under this Agreement to subcontractors or third parties. Such assignments and transfers shall have no effect against the other Party. Provided, however, that Ustads may assign its obligations and receivables arising from this Agreement, in whole or in part, to companies in which it has capital participation, companies of which it is a shareholder, or companies in which its shareholders have participation.


11.4. Commercial Communication: Ustads may always send electronic communications or commercial electronic communications to the communication address that the Customer has digitally recorded/registered for remote access to the system. It is deemed that the Customer has given prior permission/consent for the sending of electronic communications to be sent via any electronic means of communication, whether commercial in nature or not. The Customer may always exercise the right to revoke the consent/permission given and to reject commercial electronic communications. Rejection requests shall be processed as soon as possible. The addresses notified by the parties in Article 1 of this Agreement are the parties’ valid notification addresses under the Notification Law. In the event of any address change by the parties, such address change shall be notified to the other Party without delay in writing or by email. Ustads may also carry out such notification by announcing it on the Platform or by updating the information in the Contact section. Otherwise, notices made to the addresses written in this Agreement shall be deemed to have been duly made in accordance with the Notification Law. A Party that fails to notify an address change in a timely manner shall bear all responsibility arising from not providing an address.


11.5. Evidence: The commercial books and records kept by Ustads, computer records, and any and all documents, minutes, reports, receipts, faxes and records pertaining to faxes, documents, minutes, reports, receipts, emails, and similar documents to be prepared by the Parties within the scope of this Agreement and its annexes under the Code of Civil Procedure No. 6100 are of a nature that cannot be challenged before administrative or judicial authorities and have the nature of a conclusive evidence agreement.


11.6. Competent Court: The laws of the Republic of Turkey shall apply to this Agreement. In the resolution of all disputes that may arise between the parties from the interpretation or implementation of this Agreement, the Courts and Enforcement Offices of Istanbul shall have exclusive jurisdiction.


11.7. Entire Agreement: The parties have accepted that this Agreement constitutes the final agreement of the parties; it supersedes and replaces all prior written and oral discussions, undertakings, and agreements previously made between the parties regarding the subject matter of this Agreement. Waiver, cancellation, invalidity, or amendment of any provision of the Agreement shall not be construed as cancellation of the Agreement.


11.8. Amendment to the Agreement: The provisions of this Agreement may only be amended by mutually executed supplemental agreements. Any other written or oral statement shall not constitute an amendment to the Agreement.


11.9. This Agreement was concluded by digital transmission on [18.04.2025]. If the Customer activates the User Account before the signature date of this Agreement, the period between the date on which the User Account was activated and the date of this Agreement, and any Services purchased by the Customer during this period, shall also be subject to the terms of this Agreement.

© 2026 ustads — Mentorise Ltd tarafından işletilmektedir


İngiltere ve Galler’de kayıtlıdır | Şirket No: 17222288


167-169 Great Portland Street, 5th Floor, London, W1W 5PF


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© 2026 ustads — Operated by Mentorise Ltd


Registered in England & Wales | Company No: 17222288


167-169 Great Portland Street, 5th Floor, London, W1W 5PF


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